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Showing posts from February 21, 2010

Communicate Effectively

February 21, 2010

Communicate Effectively

Have you ever told another person, “You make me angry” or “You make me sad?” If your answer is yes, then in those situations, you have shifted a responsibility for your feelings on your behavior to another. In effect, you have given another person more control over you than you have exercised over yourself. But this one is exciting, so you have to know how to disconnect the wires anytime you choose. The next time, you will be in charge, and you have taken a first step toward keeping your interactions at a level where you can communicate effectively and solve problems rationally.

When someone accuses you and your staff in an organization or community, you will experience what is called stress response: increased blood pressure, increase muscle blood flow, increased pumping of blood by the heart and secretions of adrenalin. You will instinctively want to stand your ground and fight, or turn and flee, either physically or psychologically…

Rapport

February 21, 2010

Rapport

Skilled communicators have techniques from which they consciously choose behaviors which have high probability of producing outcomes.

The effective communicator fit puzzles correctly to do the job. He has mastered techniques for keeping cool and communicating, and know when and with what technique to practice in order to maintain positive control and achieve mutually satisfactory solutions.

Communicate to others on their preferred channels not yours. Communications research have found that people have individual information processing styles, and the way each person gathers and stores information depends on which sense or senses they rely upon most heavily. Humans depend on the senses of vision, hearing and feeling – in this matter.

Each person processes information by each of the senses; however, for many people, one principal system is more highly developed. People whose primary intake channel is their eyes are tagged as visual, those who prefer to …