February 21, 2010
Listen and Interact
Listening requires awareness. And don’t forget the patience. Remember you are listening because you want to learn. Learning is getting correct information, which is real useful in everyday course of events. Warning: Please be careful to know the difference between correct information and gossip.
I. Listening Tips
1. Focus on the topic. Be interested. Concentrate on the speakers thoughts and learn to get the main idea of the topic. Try to figure out how it is developed.
2. Give the speaker a chance to share. Be enthusiastic. It is not how the speaker looks, but what he says.
3. Don’t be emotional. “Don’t fall in love and dream, don’t get angry and hate,” during the listening process. Be on guard for important details. Listen long enough so you will understand the speaker’s points. Ask questions after everything has been delivered.
4. Be interested on the topic and give the speaker a chance and prove his/ her topics.
5. Always get the main ideas and supporting details.
6. Take down notes. Take down important details, but not all the speaker says. Let your mind work on this habit of good listening.
So sit down, shut up and listen very carefully. In confrontations, shifting from a sending to a listening posture can work wonders, especially if you show warmth and empathy. Just hearing other people out dissipates some of their emotional energy and increase their willingness to listen to you later. Be alert to the other person’s non-verbal cues like posture, eye movements and gestures, as well as following his or her spoken words. It is also important to be sensitive to what the other person is unwilling or afraid to tell you as well as to what he or she does say.
II.
During seminars, lectures and meetings, after presenting the topic - you are ready to interact. Here you may share your own examples, give opinions or ask some questions. Keep a sense of humor. An appropriate sense of humor can help you keep the situation in perspective, or melt the ice when things are too cool to communicate. Making a point in a non-threatening manner serves as a general tonic for you and those around you.
Skillful application of these techniques will enable you to keep cool and communicate in a vast majority of situations. To use these techniques well requires a conscious effort. Mutual satisfaction is the key for ways to maintain a comfortable learning atmosphere and finding win-win solutions.
III.
There are a number of ways to facilitate a discussion and a proper time for it. This is usually after the presentation, or when the speaker posts a question to the listeners.
1. Acknowledge the speaker’s message with “I understand” or non-intrusive responses.
2. Paraphrase the feelings or ideas the other person has stated. “You were scolded because…?”
3. When you hear something you think may be important, use door-openers like, “Please tell us more about that.”
When you have questions, seek clarification. “I’m not sure I understand,” “Can you explain that to me?”
Or ask the speaker to elaborate, “Can you give me an example?”
Keep your brains posted.
/rose flores martinez
2.21.2010
http://rfvietnamrose09.blogspot.com
http://rosevoc2.wordpress.com
ezine articles.com
Listen and Interact
Listening requires awareness. And don’t forget the patience. Remember you are listening because you want to learn. Learning is getting correct information, which is real useful in everyday course of events. Warning: Please be careful to know the difference between correct information and gossip.
I. Listening Tips
1. Focus on the topic. Be interested. Concentrate on the speakers thoughts and learn to get the main idea of the topic. Try to figure out how it is developed.
2. Give the speaker a chance to share. Be enthusiastic. It is not how the speaker looks, but what he says.
3. Don’t be emotional. “Don’t fall in love and dream, don’t get angry and hate,” during the listening process. Be on guard for important details. Listen long enough so you will understand the speaker’s points. Ask questions after everything has been delivered.
4. Be interested on the topic and give the speaker a chance and prove his/ her topics.
5. Always get the main ideas and supporting details.
6. Take down notes. Take down important details, but not all the speaker says. Let your mind work on this habit of good listening.
So sit down, shut up and listen very carefully. In confrontations, shifting from a sending to a listening posture can work wonders, especially if you show warmth and empathy. Just hearing other people out dissipates some of their emotional energy and increase their willingness to listen to you later. Be alert to the other person’s non-verbal cues like posture, eye movements and gestures, as well as following his or her spoken words. It is also important to be sensitive to what the other person is unwilling or afraid to tell you as well as to what he or she does say.
II.
During seminars, lectures and meetings, after presenting the topic - you are ready to interact. Here you may share your own examples, give opinions or ask some questions. Keep a sense of humor. An appropriate sense of humor can help you keep the situation in perspective, or melt the ice when things are too cool to communicate. Making a point in a non-threatening manner serves as a general tonic for you and those around you.
Skillful application of these techniques will enable you to keep cool and communicate in a vast majority of situations. To use these techniques well requires a conscious effort. Mutual satisfaction is the key for ways to maintain a comfortable learning atmosphere and finding win-win solutions.
III.
There are a number of ways to facilitate a discussion and a proper time for it. This is usually after the presentation, or when the speaker posts a question to the listeners.
1. Acknowledge the speaker’s message with “I understand” or non-intrusive responses.
2. Paraphrase the feelings or ideas the other person has stated. “You were scolded because…?”
3. When you hear something you think may be important, use door-openers like, “Please tell us more about that.”
When you have questions, seek clarification. “I’m not sure I understand,” “Can you explain that to me?”
Or ask the speaker to elaborate, “Can you give me an example?”
Keep your brains posted.
/rose flores martinez
2.21.2010
http://rfvietnamrose09.blogspot.com
http://rosevoc2.wordpress.com
ezine articles.com
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